See the answers to our most common St. Louis area escape room questions below!
Where can I park?
**Always arrive into building 15 minutes prior to game and allow 5 minutes for parking**
St. Louis Location (440 N. 4th St. Ste 290 St. Louis, MO 63102): We’re located as part of the Mansion House parking garage (accepts cash, credit, or debit upon exiting). Customers can access the garage from N. 4th St. at 3 entrances, but the closest to us is The Gentry’s Landing entrance (400 N. 4th St.) (See picture below). So turn right into the garage BEFORE you pass this building.
Walk back out of the garage to N4th St. and look for this sign:
Then, proceed North by sidewalk to our building’s front doors (440 N. 4th) where we can buzz you in. Street parking (typically free after 7pm), other garages, and uncovered parking lots all within a couple blocks, are also options. If commuting by Metro Link, the Convention Center stop is located on Washington Ave just 2 blocks west of our location.
St. Charles Location (3900 S Old Highway 94 St. Charles, MO 63304): We are located in Gateway Office park and have plenty of parking spots in our huge lot. So, no worries about parking. 🙂
Is there an age limit?
Yes. Due to the nature of the games, children under the age of 8 will not be allowed in the room unless you book out a whole room (buy all the spots in the room). Children ages 8 to 16 will require at least one adult chaperone (at least 18 years of age) with them in the room.
How much does it cost to play an escape room?
The cost is $28 per person, except for special holiday rooms where prices are sometimes higher.
So I’m actually locked in?
NO. Your entry door to the game will always remain unlocked and you can leave at any time.
Are any of your rooms scary?
No. Some of the props might be a bit disturbing to some people (like an obviously fake arm), but don’t worry, it’s nothing like those Halloween haunted houses. Everything looks fake and there are no live actors in the rooms.
What about booking for corporate or large group events?
Our escape rooms are amazing for team-building events! We can accommodate 8-60 people in our escape rooms at one time, although a true “group” is 13+ … so that is when any group discount starts. Most corporate and large team building happens during our off-hours. So if you have a large group, head to our Groups page to fill out the information form or call or email us to see if we have availability during times not shown on the schedule. We also have a conference room area available for rent and catering options in each of our locations. Please visit our Groups page to see more details, information, and ways to contact our group booking department to plan the perfect team-building or group event.
Are your locations handicap accessible?
Yes! Both our St. Louis escape room and St. Charles escape room locations are handicap accessible. Also, all of our rooms are handicap accessible unless it is mentioned in the rooms description. Furthermore, some of our games can be modified for hearing impaired guests. If you are interested in which games can be modified, please email us or give us a call. And, of course, the more notice we have, the better we can serve you. 🙂
Should we make reservations?
Yes. Reservations are required for a guaranteed spot. As our games are run on a set schedule, it is best to make reservations on our website’s “Bookings” page so you can see all the room choices, times, and spots available to book.
What is an escape game?
It’s a real-life game experience where people participate in various activities, find clues, and solve puzzles to work as a team to ESCAPE out of a room in 60 minutes or less.
How long does an escape room take?
The escape game itself is 60 minutes, unless you can brilliantly escape sooner, but plan on being here a total of 75 minutes as we have rules to go over before the game starts and you will likely want pictures taken afterwards.